Privacy Policy
Last Updated: 22nd of June 2025
Total Impact Studios Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website, platform, and related services (the “Service”).
By using the Service, you consent to the practices described in this policy.
1. Information We Collect
a. Information You Provide
- Account Details: Username, email, password
- Profile Info: Avatar, bio, preferences
- Content: Any 3D worlds, assets, messages, or custom creations you upload or build on the platform
- Billing Information: If you make purchases (e.g., virtual goods or subscriptions), we may collect payment details via a third-party processor
b. Information We Collect Automatically
- Device Information: IP address, browser type, device type, operating system
- Usage Data: How you use the Service, including clicks, movement through 3D worlds, and interactions
- Cookies and Tracking: We use cookies to enhance your experience, remember your preferences, and measure traffic
c. Third-Party Data
We may receive data from social logins, analytics providers, or integrations if you link third-party accounts or use services embedded in our platform.
2. How We Use Your Information
We use your information to:
- Provide and operate the platform
- Personalize your experience
- Enable social interactions and content sharing
- Process payments and subscriptions
- Communicate updates, promotions, and support
- Monitor platform security and performance
- Improve features through analytics and feedback
3. How We Share Your Information
We do not sell your personal data. We may share it with:
- Service Providers: For payment processing, hosting, analytics, and support
- Business Partners: When integrating with third-party experiences you choose to enter
- Legal Authorities: If required to comply with laws, prevent fraud, or ensure safety
- Other Users: If you post content publicly or interact with other users in shared worlds
4. Your Rights and Choices
Depending on your location, you may have the right to:
- Access and correct your personal data
- Delete your account and associated data
- Withdraw consent for marketing communications
- Object to or restrict certain data uses
- Request data portability
- You can manage your data through your account settings or by contacting us.
5. Data Security
We use encryption, access controls, and monitoring to protect your data. However, no system is 100% secure. You are responsible for keeping your login credentials private.
6. International Users
If you access the Service from outside the United Kingdom, your data may be transferred to and processed in our operating country. We comply with data protection laws applicable to international transfers.
7. Children’s Privacy
Our Service is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children without parental consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we’ll notify you through the Service or via email.
9. Contact Us
If you have questions or concerns, contact us at:
support@totalimpactstudios.com